AUFIN Terms of Service for International Students | Study in China
Ⅰ. Refund Conditions
For Self-sponsored Programs
No refund will be issued if your application falls under the following cases:
The application was accepted by the university.
The application was canceled by the applicant due to personal reasons.
The application was not processed or accepted due to intentions of illegal activity by the applicant.
The application was not processed or accepted due to false information in the documents.
The application was not processed or accepted due to incomplete documents not submitted on time.
No payment was made, or the applicant received a discount not aligned with their account level.
A full refund will be issued if your application falls under the following cases:
AUFIN failed to submit the application correctly or on time due to internal reasons.
AUFIN failed to update university information, resulting in the program being unavailable, and did not inform the applicant in time.
Scholarship Programs
No refund will be issued if your application falls under the following cases:
The application was accepted by the university.
The application was canceled by the applicant due to personal reasons.
The application was not processed or accepted due to intentions of illegal activity by the applicant.
The application was not processed or accepted due to false information in the documents.
The application was not processed or accepted due to incomplete documents not submitted on time.
No payment was made, or the applicant received a discount not aligned with their account level.
A full refund will be issued if your application falls under the following cases:
AUFIN failed to submit the application correctly or on time due to internal reasons.
AUFIN failed to update university information, resulting in the program being unavailable, and did not inform the applicant in time.
Ⅱ. Switch Conditions
AUFIN provides students with switch opportunities, but not every application has a switch opportunity. For example, when you are rejected by Chinese universities due to some core reasons (such as age, grades, etc.), and we cannot find other universities to accept you, The status of the application will be changed to [Rejected]. Being rejected means that the application is terminated, and we cannot continue to provide application services.
Unless otherwise agreed, we only provide switch opportunities to students who have paid the application fee and service fee in full.
If you fail to provide complete materials before the enrollment deadline of the new school that we recommended to you and you also indicated that you are acceptable, or complete the relevant required operations, it will be deemed as giving up the switch opportunity.
When the switch university application fee and service fee are higher than the university you originally applied for, you need to pay the difference.
Once you accept the switch, your application will automatically lose the refund.
Ⅲ. Stagnant Application Service Conditions
If your application is returned due to incomplete documents or switched due to rejection, it is considered stagnant. Statuses include: Switch, Supplementary Documents Needed, and Documents Incomplete.
AUFIN’s handling rules for stagnant applications:
Before the application deadline, AUFIN will remind you to submit missing documents or complete necessary actions. Failure to do so will be considered a forfeiture of the application. Services will be terminated, and no refund or switch will be available.
To support students, AUFIN provides a 1-month grace period after inactivity. If you contact us within this time, we will attempt to assist with admission or alternative options. If there is no response within 1 month, the application will be closed and no further services will be provided, except under special circumstances.
Ⅳ. Cross-Semester/Academic Year Application Processing Conditions
When your application is accepted, but you are unable to study in China in the current year due to special reasons, we can communicate with the university for you and try to help you enroll in the next semester or academic year. The relevant terms are as follows:
Each application can only be postponed once, and only accepted applications can be postponed. If you confirm that the application is postponed, we will inform the university that you cannot enroll this year, and the university will deal with it.
We will confirm with you one month before the start of the next semester or academic year whether you want to continue the application, please check your email or message in time, and we will submit your application to the university again after we get your clear confirmation to continue the application.